If you received a password reset email and you did not request it, please delete that email. Do not click on the link in the message. Do not click on the link in Open 107.23.20.152 in your browser. If you can see the IIS server splash page, you can access the patch server. Now use the following option to manually select this server:-assetsrv 107.23.20.152 It prompted me for a serial code to reset the password, I don't have a serial code to recover a password if I had one. I searched up and down for a customer support email/phone number. Anything to communicate with Areanet or guildwars 2 that I can't log in to create a ticket or even make an account, it just keeps giving me "Unknown Error" every WvW World Restructuring Beta Feedback. EU Beta Reset broken. Looks like the game wasn't able to put every player on teams properly. The team name of our selected guild is "12,204" and we can't get into WvW at all. activating a portal, or opening the first tab in wvw panel only yield errors messsages. Match overview only shows "blue", "red", and I played GW1 through Factions back in the day, and recently got an itch to play again. Given that it's been years, I don't remember password/character names, etc. I submitted a ticket (#1340965) 14 days ago (March 11th) and immediately got the automated response saying it had been received. A week later (March 18th), I went hunting around and The Guild Wars 2: Secrets of the Obscure official page has an overview of the full expansion. To accompany today's announcement, we've shared further details on expansion combat systems, story and instanced content, and rewards. You can subscribe to our newsletter for important announcements and keep an eye on the official blog for the latest news! Right now, it seems par for the course. Under normal circumstances, it can take 2-3 business days to hear back. But now you have loads of people trying to return to the game and locked out of accounts for various reasons, so the ticket load is insanely high. Not much you can do but wait for them to get to you, sadly. should I re-submit the ticket? 2. Navigate to the Security tab. 3. In Security Settings, click the Edit button next to your Email / Account Name. 4. A pop-up will appear. Enter your new desired email address and your current account password. Note : Ensure that you use an email address not already associated with an ArenaNet account. 5. Pre-Searing Cadet. Join Date: Jun 2010. so frustrated. password reset not working. i decided to return back to my guild wars account, but for some reason my old password won't work. i did a password reset and got a new password to my email but i still can't login. the only thing i can think of is maybe i'm not answering the security question Somebody (hopefully you!) asked to reset the password on your Guild Wars account. To change your password, click the link below. If you did not request to reset your password, you can ignore this email and no changes will be made to your account. mVivyr.